Terms and Conditions

A) RESERVATIONS

Responses to applications will be confirmed by email within a period of no more than 24 hours, or you will be notified by email that your application is on a waiting list within a period of no more than 24 hours. Requests will be processed in order of arrival at the Reservation Center. Any reservation request must be sent to reserva@nationalperutravel.com specifying the following:

Name of the activity.
Number of passengers involved.
Information about the passenger(s): full name, age.
Nationality of each passenger.
Identity document (Passport # or DNI #).

After the reservation is confirmed, Peruvian passengers or foreigners residing in Peru must send the ID or passport of each passenger (via email) to access the national rate. Reservation date for the tour.
Reserve date(s) for additional tours.

All proposals or quotes will be valid for seven days, except those that have a longer validity granted by the company. After this period, all booking requests must have a new quote.

All reservations will be confirmed at the time of request (depending on the availability of each tour), assigning a confirmation code.
The reservation will be considered reconfirmed upon receipt of full payment in accordance with the terms and conditions of the initial confirmation; otherwise it will be canceled automatically.

**Travelers must have medical or travel insurance that provides coverage during their tourist activities and programs.

B) MINORS AND CHILDREN

All minors must have the consent of their parents or guardians to participate in any activity. Parents or guardians must sign all appropriate forms before minors can participate in any activities. Depending on the nature of each tour, discounts are applied for children and students, only if they present, in the case of nationals, their ID and student card and in the case of foreigners, a passport or immigration card. These documents must be presented at the time of confirmation (via email) to access the respective discount.

C) PAYMENTS

Individual clients must make payments on the dates indicated to confirm and guarantee their reservation. In the case of groups (more than 9 people), 100% payment must be made 30 days in advance, otherwise it will be cancelled.
In the case of groups going to Machu Picchu, 100% payment is required 40 days before the reservation. Once payment is made for a tour to Machu Picchu and a cancellation or modification occurs, there will be a penalty charge of 10% of the total price.
Payments in advance, deposit the corresponding amount in the following bank account:

INTERBANK

ATUR S.A.C

Dollar Checking Account at Interbank is: 420-3005957832.
Interbank Account (CCI) at Interbank is: 003-420-003005957832-75

Soles Current Account at Interbank is: 420-3005957825.
Interbank Account (CCI) at Interbank is: 003-420-003005957825-79

Important note: The Client must send proof of deposit by email to reserva@nationalperutravel.com, before 3:30 p.m. on the day the payment is due. However, if the payment due date falls on a weekend or holiday, the customer must email the receipt one (01) business day PRIOR to that date.

D) POLICIES AND SANCTIONS FOR CANCELLATIONS OR MODIFICATIONS

1. For train tickets, packages or Tours to Machu Picchu

*Before date of service

* To return train tickets, the following documents will be needed: passport (via scan), power of attorney to ATUR S.A.C. authorize the railway company to act on your behalf. These documents must be submitted within 24 hours of canceling the train ticket.

2. For tours other than Machu Picchu

*Before date of service

E) CANCELLATION DUE TO WEATHER INFLUENCES

The company is not responsible for cancellations due to weather conditions beyond our control.
These terms and conditions are general; Always check the terms and conditions of your specific activity, as they may vary.