-Please note that the program deposit is non-refundable. The deposit is used to purchase the space within the group and once a space is purchased it cannot be resold.
-National Peru Travel will not give any refunds if a participant decides to cancel the trip prior to departure.
-If National Peru Travel doesn’t confirm the reservation, your payment will be refunded totally.
-All participants have to carry their own back packs. For extra expenses you can booked an extra porter or the service includes porters, horsemen or mules.
-A participant must declare if he/she has any sickness or medical disorder and must bring his/her own medicines.
-All participants must bring their original passport and, if available, their original student card ´ISIC´.
-It is compulsory that all clients have personal travel insurance. This insurance must cover personal accident, medical expenses, loss of effects and all other expenses which might arise as a result of loss, damage or injury occurring to the client. National Peru Travel cannot be accounted for any accident or lose of personal belongings the customer caused by his/her own.
-In case force majeure occurs, like impossibility to operate the program or trek due to unusual or unforeseen circumstances outside National Peru Travel’s control like: extreme weather conditions, landslides, strikes not allowing operation or putting it at risk, sudden inaccessibility of route, etc. National Peru Travel will propose viable solutions to operate the program within the available dates, or if impossible, will then propose an alternative program. If the alternative program chosen by the client is of lower value than that originally booked then the client is entitled to a refund of the price difference. All costs derived will be at the expense of the client. In case none of these would be feasible, National Peru Travel would refund all the money paid except all the incurred expenses so far.
Once you have chosen your program, please read this terms and conditions as your booking is subject to the terms listed below. A contract is entered into once National Peru Travel receives your booking form and deposit, and we accept and confirm the booking. Please note that travel arrangements are not confirmed until stated so in writing by National Peru Travel.
Payment / Deposit
An appropriate deposit per person for the chosen program is requested at the moment of the booking. This deposit is non-refundable in case of cancellation by the client. The balance of the program has to be paid prior to departure in a date that will vary according to the program that you are booking and the indications that you will receive from your travel consultant.
Cancellation by Us
National Peru Travel reserves the right to cancel a program in case any of the following
Client’s failure to pay the due balance of 60 or 20 days (according the booked program) prior to the departure date. In this case, the client will not have any right for the deposit refund.
Force majeure: Impossibility to operate the program due to unusual or unforeseen circumstances outside National Peru Travel´s control. Delays in departures on travel arrangements caused by technical problems, weather conditions, over-booking or closure of a hotel, strikes, riots, decisions by State Governments or Tourist Organizations altering the itinerary, the duration of the time spent in a city or even omitting a city or part of the itinerary due to the local situation. In such cases, National Peru Travel will propose viable solutions to operate the program or comparable travel arrangements. If any of the circumstances listed above occur during the course of the tour, we reserve the right to alter the scheduled itinerary accordingly and no compensation will be paid. We will make every reasonable effort to provide you with the booked program arrangements but changes may occur. If they are significant we shall, if possible, inform you before the departure date.
Again, we will offer comparable alternative arrangements. All additional expenses derived will be at the expense of the client. Please note that National Peru Travel will not be liable to reimburse additional expenses undertaken by the client in preparation for the tour, this including international tickets, used mileage awards and fees, cost of visas, immunizations, shots, among others.
Alterations by You
If the client requests any amendments to the initial travel arrangements once a booking is confirmed, no amendment fee will be payable unless the program changes its nature significantly. Upon request of additional services such as train tickets, domestic airfare, etc., National Peru Travel will charge an additional $30.00 for each solicited service. If due to the amendment, National Peru Travel should have to assume significant communication charges or other expenses, these would be payable by the client. If amendments are requested after the commencement of the tour, National Peru Travel will do its best to implement them, but we cannot guarantee that it will be possible. In the event of such an amendment being made, the client will be liable for any cancellation/retention charges that may be levied for the previously booked service and for any costs incurred by National Peru Travel in attempting to secure any revised arrangement.
Cancellation by You
In case of cancellation by the client, this should be notified to National Peru Travel in writing. Please note that the program deposit is non-refundable. Such notification will only be deemed to have been given on receipt of your letter or e-mail, since we can only act on receipt. Please state the reason for cancellation as you may be covered by your insurance policy.
It is the responsibility of the individual traveler to secure the proper documentation prior to joining the program. The client must be in possession of a valid passport with at least six-month validity from the date of entry and all visas required for the whole of the journey. Any information or advice given by the company on visas, vaccinations, climate, clothing, baggage, special equipment, etc. is given in good faith but without responsibility on the part of the company.